ELEPHANT FEEDING EXPERIENCE

The travel time to the sanctuary is about 1 hour.

Yes, the full-day tour includes roundtrip transportation from any location in Chiang Mai. If you are outside Chiang Mai there may be a small surcharge, please inquire. If you selected any of our other tours please contact us by email at info@elephantfreedom.org or by calling/text or WhatsApp at 66 95 785-5191 for transportation options. We are available daily from 8 AM to 10 PM Thailand time.

Our tour is suitable for families with young children. If you have children younger than 6 please call/text or WhatsApp us @ 66 95 785-5191 for more information. You may also check out the following webpage which goes into greater detail; https://elephantfreedom.org/is-the-tour-suitable-for-children

The Feeding Experience is appropriate for all ages, and handicap accessible.

Most of the time we have between 4-6 elephants. We do our best to maintain a ratio of one elephant per four guests.

The group is typically between 10-18 guests per day. We aim for there to be no more than 3-4 people per elephant. This may vary depending on the tour you select. Our smallest groups are typically for the feeding experience. Our full-day or half-day afternoon tours are normally the most popular. Either way will maintain a good ratio of guests to elephants to ensure everyone has the opportunity to personally interact with the elephants.

We need a minimum of 2 people to be booked to operate each tour. If the tour you selected reflects availability then we have already met the required number.

Yes, you may book your reservation from this page. To start the booking process please click “Check Availability”. You have the option to pay in full online or place a deposit and the balance in Thai Baht upon pickup. Please call/text or WhatsApp 66 95 785-5191 with any questions.

Guests are welcome to bring one day pack or a standard check-in-sized backpack.

If you book our full-day or half-day afternoon tour we do recommend bringing a bathing suit. We will offer you Karen clothes (Thai outfits) for your day trip. Some guests will wear a bathing suit underneath to swim in the river or waterfall. The Karen clothes do dry quickly. We have a locker room for you to store your clothes.

Our elephant tour will still go ahead if it is raining. Elephants love the rain and ponchos will be provided. If there are weather conditions that we feel may place our guests in danger then the tour may be canceled. If in the rare chance, this were to happen you would receive a 100% refund.

Yes, we will send you an email within 24 hours of your tour date directing you to your tour photos and videos. You may download photos and videos free of charge.

We always try to accommodate our guests. There is never a fee to reschedule your tour. Our stated cancellation policy requests that you cancel your booking no less than 72 hours before your tour date. For more information please visit www.elephantfreedom.org to read our cancellation policy

A Thai-style lunch is provided with drinks. Please contact us if you have special dietary needs. We also provide water, coffee, and snacks upon arrival to the sanctuary. Lunch is included in all tours with the exception of the feeding experience.

Yes. You may modify your booking dates at any time free of charge.

Yes, probably 15% of our bookings are from single guests. Everyone is welcome at our sanctuary, single, couples, and families alike.

If you are making the journey on your own please use this link for the proper GPS directions to our camp. This is the only link to will get you to our exact location. https://goo.gl/maps/8mu3ARxtZbyeqDHC6