FAQ
Q. How far is the sanctuary (elephant camp) Chiang Mai city?
A. The travel time to the sanctuary is about 1 hour.
Q. How many elephants are there at the Sanctuary?
A. Most of the time we have between 4-6 elephants.
Q. How many people are in the group visiting the sanctuary?
A. The group is typically between 10-18 guests per day. We aim for there to be no more than 3-4 people per elephant.
Q. How many people need to be booked to operate the tour?
A. We need a minimum of 2 people to be booked to operate each tour.
Q. Is round-trip transportation included from our hotel/guesthouse in Chiang Mai?
A. Yes, transportation is included with our full-day tour.
Q. Is this tour suitable for families with young children?
A. Our tour is suitable for families with young children years 6 and older. If you have children younger than 6 please call/text or WhatsApp us @ 66 95 785-5191 for more information.
Q. Can I pay for the tour online for my ethical elephant tour?
A. Yes. You will kindly be asked during check out for a deposit to hold your reservation. The balance may be paid in Thai Baht at the sanctuary.
Q. What bags / luggage can I take with me?
A. Guests are welcome to bring one day pack or standard check-in sized backpack.
Q. Do I need to bring a bathing suit?
A. We will offer you Karen clothes (Thai outfit) for your day trip. Some guest will wear a bathing suit underneath to swim in the river or waterfall. The Karen clothes do dry quickly.
Q. What happens if it is raining on the day of my tour?
A. Our ethical elephant tour will still go ahead if it is raining. Elephants love the rain and ponchos will be provided.
Q. Will photos or videos be available of the tour after the tour date?
A. Yes, we will send you an email directing you to our Facebook page. There you can download photos and videos free of charge.
Q. What is your cancellation policy?
A. Please visit www.elephantfreedom.org to read our cancellation policy
Q. Is lunch included? What type of food will I be served?
A. A Thai style lunch is provided with drinks. Please contact us if you have special dietary needs. We also provide water, coffee, and snacks upon arrival to the sanctuary.
Q. Is it possible to change the dates of my visit?
A. Yes. You may modify your booking dates if done more than 24 hours prior to your tour date
Please click here for more frequently asked questions.
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Jadeleen Casaya19 September 2026
Pat was excellent. The staff were very hospitable. The atmosphere was pleasant and felt safe and serenePosted on Google![]()
Luca Sardone (Aquileia '69)16 September 2026
Elephant Freedom Elephant Sanctuary Chiang Mai. Il nostro gruppo era formatoda sole 3 person, interazione intima e diretta. Le attività principali includono la preparazione del cibo, la camminata con gli elefanti nella giungla e il bagno al fiume. Il nostro accompagnatore, persona squisita, ci ha fatto fare un giro nella foresta fino alle cascate e lì abbiamo fatto il bagno. Esperienza indescrivibile. Finito il giro ci hanno dato da mangiare, abbondante frutta e da bere. Esperienza imperdonabile.Posted on Google![]()
Scott Blackman10 September 2026
Absolutely worth the time! My daughter and I agreed it was a top highlight of our trip. We while enjoying the elephants we also learned about the local culture from our wonderful guide Kevin.Posted on Google![]()
alex nope5 September 2026
Estuvo increíble la experiencia. Incluye almuerzo. Lee la letra chica al reservar, porque no leí y te cobran es una parte. El saldo lo pagas a los guías en el sitio y en efectivo. Fui en auto particular y fácil llegar.Posted on Google![]()
Guilloud maud26 August 2026
Un moment magique ! Sur notre parcours au sri Lanka, nous avons fait une halte pour découvrir cette association et ces 2 magnifiques éléphants… cela restera un des plus beau souvenir de notre séjour 🐘 Bravo pour cette association, pour penser tjrs au bien être animal et pour votre extrême gentillesse 🥰💋🫶🏻 l’équipe semble vraiment heureuse avec un métier qui a du sens et lors de la visite, ça se sent : de supers partages, des rires… merci pour tout 🫶🏻🥰💗Posted on Google![]()
Roger Martinez Rey24 August 2026
Un santuario donde puedes compartir una experiencia junto a elefantes donde se nota que son felices y los cuidan con cariño.Posted on Google![]()
Holly Burton12 August 2026
We had such a wonderful experience at the Elephant Freedom Project! It was amazing to spend time with the elephants in a way that felt respectful, ethical, and focused on their well-being. Our tour guide, Pat, was fantastic - friendly, knowledgeable, and passionate about the elephants. Pat taught us so much about their behavior and care, which made the experience even more meaningful. Getting to see the elephants up close was unforgettable and definitely one of the highlights of our trip to Thailand. If you’re looking for an ethical elephant experience, we highly recommend the Elephant Freedom Project. Thank you, Pat and the team, for making our day so special!Posted on Google![]()
Dóra Mágocs17 July 2026
Really nice and special experience, definitely recommend going! We were at the afternoon program, started with lunch, then fed the elephants and went on a tour with them, where they took a bath. It was very cool to touch and walk around these huge animals! The guide was really nice, answered all our questions and took plenty of photos and videos of us. I would recommend you to give your phone to the guide to take photos and videos, so you get the desired quality. There was supposed to be a waterfall tour that we did not go to at the end, even though it was mentioned as part of the program. It was fine without, but could have been nice to see it.Posted on Google![]()
Tamam Pereira10 July 2026
Simply put, visiting The Elephant Freedom Project is a once in a lifetime experience! These beautiful gentle giants are so magnificent to see up close and it is very clear that they are taken care of with lots of love and great care! Our guide, Pat was wonderful. He was very funny, informative and passionate about making sure we not only enjoyed our time with the elephants but that we also understood the importance of why they are here in this sanctuary. We took the full day tour and lucky us, no one else booked that day, so we had the 4 elephants all to ourselves! My family and I got to cut bananas off their stalks, hand feed them to the elephants, then walk alongside them on a hike, give them a bath and watch them enjoy the baby swimming in the river and then make medicine balls for them and feed it to them! They provided a homemade lunch for us which was very tasty and we got to visit the waterfall nearby and take some great pictures and a quick swim! The day was full of magical moments and it was a memory that my family and I will always remember when we think of Thailand. Thank you Elephant Freedom Project for such a beautiful experience.Posted on Google![]()
Luke Landman3 July 2026
Wat een leuke ervaring om op deze manier (zo dichtbij!) kennis te maken met de mooie olifanten van de Sanctuary. Pat heeft ons geweldig begeleid en het eten was top. De dieren ogen erg gelukkig en worden goed verzorgd. Jullie hebben ons een mooie dag bezorgd om nooit te vergeten!Posted on Google![]()
Jackson Lindenberg17 June 2026
Genuinely one of the most whimsical activities. Absolutely recommendPosted on Google![]()
Ben9 June 2026
Amazing