Cancellation Policy

Cancellation and Rescheduling Policy – Terms and Conditions

Tour cancellations or rescheduling made more than 24 hours before your tour date are eligible for a 100% refund or a 0.00 Baht rescheduling fee.  No refunds shall be given for a visitor ‘No Show’ or bookings canceled less than 24 hours before your tour date. Rescheduling your tour within 24 hours of the tour date will be subject to a fee of  700 Baht. 

Please email or call or message (66) 95 785-5191 with any rescheduling requests or cancellations.


Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the website (the “Service”) operated by Elephant Freedom Project (“us”, “we”, or “our”).

You may view our cancellation policy by clicking here.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features, and functionality remain the exclusive property of Elephant Freedom Project and its licensors. You agree that any videos or pictures taken of you while on our tour can be used by Elephant Freedom Project in any way we deem appropriate. 

Links To Other Web Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by Elephant Freedom Project.

Elephant Freedom Project has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Elephant Freedom Project shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.


Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Thailand without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 15 days’ notice before any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

Elephant Freedom Project

136 Moo.9 Ban SobWin MaeWin Maewang

Chiang Mai Thailand 50360

Via email:

Via tele: (66) 95 785-5191

Tap To Contact Us by WhatsApp

Operating Hours

Monday Thru Sunday

8AM – 10PM Local Time